We ship Monday-Friday except on holidays. Once your order is placed, you will receive an email with order confirmation and another email once it is shipped out including your tracking information. Please allow time for tracking to update once you receive your shipping confirmation.
Domestic U.S. orders are shipped via USPS First Class Package. Since we ship from the most remote island chain in the world, we cannot ship Overnight or 2-day to the US mainland.
International orders are shipped via USPS International Mail. Options will be shown at checkout. Customer may be liable for duties or fees imposed by destination country.
Insurance for Domestic Shipments: USPS First Class Mail does NOT include insurance.
Insurance for International Shipments: USPS First Class International does NOT include insurance. Please keep this in mind when choosing your ship options. USPS Priority International and USPS Priority Express International both come with $200 insurance included.
**IF YOU CHOOSE A SHIPPING METHOD THAT DOES NOT INCLUDE INSURANCE (USPS First Class or USPS First Class International) AND THE SHIPMENT IS LOST, WE CAN NOT ISSUE YOU A FULL REFUND. PLEASE KEEP IN MIND WHEN DECIDING ON SHIP METHOD.**
Shipments that have been marked as "Delivered" by the carrier company but were not received by you will NOT be refunded. We are happy to help point you in the right direction to work with the carrier company and provide any information you may need in the process of filing a claim.
SHIPPING A GIFT?
All orders come with gift receipt (no prices included on packing slip). If you would like a handwritten note on the packing slip, please provide the text you would like written under "Order Notes" on your cart checkout page.
Any shipping questions can be directed to: firstname.lastname@example.org